The Parts Technician is a vital member of the Nuovo Parts Group (Nuovo Parts Canada and USA) and is responsible for Day to Day Customer and Nuovo Parts Sales Support.

Reports To: Operations Manager, Nuovo Parts
Direct Reports: None

Core Responsibilities

  • Receives Order / Quotation requests from customer via telephone, e-mail & Fax
  • Request Quotations from Vendors (Nuovo Pignone, Lufkin, Rotoflow, AC etc)
  • Process formal Quotes & Order confirmations for customers for individual assigned accounts in Canada
  • Quotation follow up with Vendors for assigned customers
  • Quotation follow up with Customers either directly or in conjunction with outside sales staff
  • Processing of Purchases Orders on vendors for assigned customers
  • Review “To Order Report” and order parts that fall below minimum level
  • Expedite Purchase Orders on the vendors for assigned customers
  • Expedite Purchase Orders on the vendors and provide recurring expediting reports for assigned customers
  • Receiving of Vendor Orders and processing Customers Shipping Orders
  • Packaging and shipping logistics for Customer Orders
  • Invoice Customers Orders
  • Assist Accounts Receivable Department with collection of overdue accounts
  • Attend bi-weekly conference call to discuss “Negotiation Report”
  • Manage GE Power Inventory
  • Provide Support to Blackstone Service Facility as far as Parts / Purchasing / Logistics

Education, Experience and Skills Required

  • Minimum of a Grade 12 Education
  • 3-5 Years in a similar role (shipping/receiving, parts/order desk, or inventory management)
  • Strong understanding of safe lifting techniques, hazard identification & management, and a pro-active safety mindset
  • Good understanding of Mechanical Equipment
  • Forklift Proficient
  • Experience with inventory management software suite
  • Good written and verbal communication and interpersonal skills
  • Strong value system and the highest level of personal and professional integrity
  • Significant personal presence, credibility and positive demeanor
  • Diligence and attention to detail
  • Computer literacy
  • Energetic, team-oriented individual with a positive attitude that works well in an entrepreneurial environment

Working Conditions

Working conditions are normal for an office and warehouse environment.

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